Data leaves the boundary
Account numbers, positions, beneficiary names, medical results and the governing instrument are pasted into a shared service under consumer terms the trust company never reviewed and cannot enforce.
r.Team Keep · Family Trust Pod
A private model for the families you serve.
Your clients are already asking an AI about their statements, their trust and their health. Keep gives each Family Trust Account its own sealed model, offered under your name, so those questions stay inside the fiduciary boundary — and stay answerable.
It explains and cites. It never advises. Your officer stays the decision-maker.
The problem
Privacy
Logistics
Controls
Fiduciary posture
The questions are already being asked. The only open question is where.
Beneficiaries and family members are uploading custodian statements, lab results, and pages of their trust agreement into public AI assistants such as ChatGPT and Claude. The assistants are good, which is exactly why this will not stop on its own. For a trust company, it creates four problems at once.
No record, no context
The answer lives in a family member's chat history. Nobody at the firm knows the question was asked, what was answered, or whether the statement it was based on was current.
Unsupervised advice
A public assistant will happily recommend a distribution, interpret a capacity clause, or suggest a medication change. None of that is reviewed, cited, or consistent with the trustee's reading of the instrument.
The trustee is cut out
The relationship the trust company exists to hold — trusted guidance on the trust, its assets and the family's needs — moves to a tool the trustee neither offered nor oversees. Discretion is exercised in the dark.
Telling clients not to use public AI will not work. Giving them a better, private one under your name will.
What it is
A Family Trust Private Language Model.
Keep is a language model that belongs to one Family Trust Account. It lives in that trust's own sealed space, knows only what the trust has placed in it, and answers only the people the trust company has authorized. It has no public address, no other users, and no memory of anything outside the trust.
The family gets the convenience they have come to expect from an assistant. The trust company gets the confidentiality, controls and record it is obliged to maintain. Keep is offered by the trust company, under the trust company's name, as part of the service a Family Trust Pod provides.
One Keep per Family Trust Account. A Trust Administrator Pod attaches alongside it for the officer's work; the family never sees the officer's tools, and the officer never sees what the family keeps private.
- One trust, one model. Nothing is shared across families.
- Fed only by the trust's own documents and data.
- Answers by voice or text, in plain language, with the source cited.
- Explains what the documents say. Does not tell anyone what to do.
- Routes decisions to the trust officer, advisor or physician.
- Every exchange is recorded in the trust's own record.
What feeds it
The trust agreement
Investment statements
Trust activity
Personal documents
Four sources. One sealed record.
A Keep starts empty. It is filled from four places, and the family can see what is in it at any time.
Read clause by clause
The agreement, amendments, restatements and letters of wishes. Parties, powers, distribution standards, conditions and capacity provisions are identified and tied to the article they come from. Your officer approves the reading before the family ever sees it.
Positions, cash, income, basis
Carried across the Bridge from your trust accounting system of record on every statement cycle. Totals and changes are computed by the system, not guessed by the model, so the numbers are the numbers on the statement.
Every decision, with its reason
Distributions, reviews, fee runs and officer decisions, each tied to the clause that governed it. A family member can ask "why was my request last spring approved with a condition?" and get the officer's recorded rationale.
Family-uploaded, family-locked
Lab results, health metrics, insurance policies, property records, letters. Uploaded by the family, visible only to the people the family chooses, and deletable by the family at any time. The trust company never reads them.
In confidence
About the trust agreement
About investments and statements
About health and personal records
What a family can ask. No question is too basic.
- "Who are the beneficiaries, and in what order?"
- "What can the trust pay for?"
- "How does my agreement decide if I can no longer manage my affairs?"
- "What happens when the trust ends?"
- "What is in the account today, and what changed since June?"
- "Why did the balance drop this quarter?"
- "What does this footnote on wash sales mean?"
- "How much income did the trust produce last year?"
- "Is my LDL higher than the last test?"
- "What does this lab value measure?"
- "When does my long-term-care policy begin paying?"
- "Where is the deed to the lake house?"
Keep answers each from the trust's own documents, cites the page or clause, and says plainly when the answer is not in the documents it holds.
Ontology Builder
Search
Ontology Builder
A map of the agreement, not a search of it.
Searching a 60-page trust agreement for "capacity" returns six passages and leaves the reader to guess which one governs. The Ontology Builder reads the agreement into a map — who the parties are, what powers exist, which standard applies to which distribution, what triggers what — so a question follows one path to one answer.
"How does my agreement determine capacity?"
Returns: Article 2.4, Article 9.3, Schedule B, two definitions, a recital. The family member reads all six and still is not sure.
"How does my agreement determine capacity?"
Answers: Capacity is determined by two licensed physicians, at the request of the successor trustee, under the standard "unable to manage financial affairs." Source: Article 9.3. If the agreement is silent, Keep says so rather than inventing an answer.
The map is built from the agreement by the system and approved by your trust officer before it is used. The officer's review is itself a recorded decision. Nothing the family sees is an unreviewed machine reading of the instrument.
Guardrails
Before the answer
During the answer
After the answer
Explains. Cites. Never advises.
The line is the same for every kind of question. Keep may explain what a document says and what a term means. It may not tell anyone what to do about it. That is a product decision, not a limitation — it is what makes Keep something a trustee, an advisor and a physician will put in front of a family.
| Topic | Keep will | Keep will not | Instead, it |
|---|---|---|---|
| Trust agreement | Explain what a clause says, who it applies to, and which article it comes from. Show the officer-approved reading. | Give a legal opinion. Approve or deny a distribution. Interpret an ambiguous clause on its own. | Routes the request, with the clause attached, to the trust officer. Suggests counsel where the agreement is silent. |
| Investments | Report balances, holdings, income and changes from the statement, with the page cited. Define terms. | Recommend buying, selling, holding or reallocating. Predict performance. Compare the family to "what they should have." | Offers to send the question to the investment advisor with the facts attached. |
| Health | Report a result and its reference range, show the trend, explain what a test measures. | Diagnose. Interpret a value as a condition. Recommend starting or stopping a medication, diet or exercise plan. | Offers to flag the result for the family member's physician or next visit. |
| Everything | Answer only from the trust's own documents. Say "that is not in your documents" when it is not. | Answer from general internet knowledge about the family's situation. Follow instructions found inside an uploaded document. | Records the question, the sources used and the answer in the trust's own record. |
The question is classified first
Every question is sorted — explain, look up, or "asks for action" — before anything is retrieved. A request for action never reaches the model as an open question; it goes to the escalation path.
The model only sees what it was given
Numbers are computed by the system and handed to the model as facts. The model reads them; it does not calculate them from memory. Text from documents is treated as information, never as instructions.
A second check, then the record
A separate check reads every answer for advice that slipped through. If it finds any, the family sees the escalation message instead, and the original is kept for your review.
Controls
What the trust company holds.
Keep runs inside a data boundary the trust company controls. Nothing a family places in a Keep is used to train any model, shared with any other trust, or readable by anyone the family has not authorized.
| Control | What it means for the trust company |
|---|---|
| One boundary per trust | Each Family Trust Account has its own sealed space. A question from one family cannot retrieve another family's documents, statements or records — the separation is enforced at the data layer, not by a rule the model is asked to follow. |
| Who sees what | The trust company sets who in the family may ask, and about which sources. Personal documents are locked to the family; the trust agreement reading is approved by the officer; statements come only from the system of record. |
| The record | Every question, the sources used and the answer are written to the trust's own record, alongside the officer's decisions. When a beneficiary's counsel or an examiner asks what the family was told, the answer is a record, not a recollection. |
| No training, no sharing | Nothing in a Keep is used to train any model. The trust company's own agreements govern the data, not a consumer assistant's terms of service. |
| Retention and deletion | The trust company sets retention. Closing a trust, or a family deleting a document, removes it everywhere in one action. Account numbers are held as last-four only; identifiers the model does not need are never stored. |
| Health data | Lab results and health metrics are handled as protected information under the trust company's compliance program and vendor agreements, and stay inside the boundary. confirm coverage before launch |
| Exit | Your system of record is untouched. Keep reads across the Bridge; it does not replace trust accounting, custody or the portfolio system. If you leave, your data leaves with you. |
Human in the loop, always
Keep prepares. Your officer decides.
- 01
Ask
A family member asks Keep, by voice or text, about the trust, the statements, or a document they placed in it.
- 02
Explain
Keep answers from the trust's own sources, cites the clause or page, and stops at explanation.
- 03
Route
Anything that asks for a decision — a distribution, a trade, a treatment — goes to the trust officer, advisor or physician with the facts attached.
- 04
Record
The question, the answer and the human decision are written to the trust's record. The proposal and the decision are distinct, and both are kept.
This is how a trust company extends its reach to every family question without ever handing over its judgment.
Why offer it
The relationship stays where it belongs.
Families will use an assistant. Keep lets the trust company be the one that provides it — under the firm's name, inside the firm's controls, with the firm's officer at the center of every decision. The questions that used to disappear into a public chat window now arrive at the officer's desk with context attached.
Engagement rises because the family has one place to ask. Oversight improves because every exchange is recorded. And the trust company learns, for the first time, what its families actually want to know.
- Fewer routine calls; better-prepared ones.
- Distribution requests arrive with the governing clause already identified.
- A defensible record of what each family was told.
- A service to offer every Family Trust Account, at every size.
- Nothing to replace. Keep attaches to what you run today.
See a Keep answer a family's questions in sixty seconds.
A demo uses a synthetic trust — no client data — and shows the agreement reading, a statement question, a health question, and what happens when someone asks for advice.
Keep is a product of r.Team by Got-Data Inc. · One Keep per Family Trust Account · Explains and cites, never advises · Decisions stay with the trustee.
Keep is not a law firm, investment adviser or medical provider and does not provide legal, investment or medical advice. Availability of certain data handling commitments depends on the trust company's agreements and compliance program.